"Other" field - notify admin

"Other" field - notify admin

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Issue

Client wants to be notified when the user chooses the "Other" choice in a dropdown, checkbox or radio button group.

Use Case

Client is a non-profit furniture distribution organization.  Case managers fill out requests for furniture and during that process they pick the name of their organization from a list.  There are many organizations and not all are in the dropdown list because not all are known.  Frequently a case manager will choose "Other" and enter their organization name.  The web administrator would like to see the value and either add it to the list, correct it or ignore it.

Solution

Use the formidable filters frm_after_create_entry and frm_after_update_entry to get the Other value entered in and store it in a hidden value so that an email notification will know to fire.

Credits to

n/a

Non-Code Changes

  1. Add a hidden field to your form.  This will store Other value and the email alert notification will key of its value to know whether to fire.
  2. Create an email notification that fires if the hidden value is non-empty.  The email notification should go to the admin and should contain whatever information the admin will need, including the Other value and maybe which field it was.

Caveats

You have to manually add the value to the list, however, it gives you

Code

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NF[/vc_raw_html][vc_column_text]*FrmField::delete_form_transient( $form_id) is key, otherwise you won't see your change until hours or days later.[/vc_column_text][/vc_column][/vc_row]

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